SchedEase Technical Support

If you encounter any issues, have questions, or wish to provide feedback while using SchedEase, please reach out to our technical support team below.

Contact Information

• Email: [email protected]
• Support Hours (CST): Monday–Friday, 9:00 AM–6:00 PM

Frequently Asked Questions

1. Why am I not seeing task reminders in the app?
   • SchedEase adds reminders directly to your iOS Calendar app. Please open Calendar and check that the event appears at the correct date and time.
   • Ensure Calendar access is granted in Settings > Privacy & Security > Calendars.
2. Why won’t my widget refresh or shows outdated data?
   • If the Home Screen widget displays old information, remove it and add a fresh SchedEase widget:
     1. Long‑press any widget and tap Remove Widget.
     2. Tap and hold on the Home Screen, then tap +, search for “SchedEase,” and add the widget again.
3. Can I back up or migrate my task data?
   • At this time, SchedEase does not provide a data export or migration feature. All data is stored locally and cannot be transferred between devices.
4. How can I find my SchedEase version?
   • The current version number is displayed on the App Store listing under Version History. Please check the App Store page for SchedEase to confirm your installed version.
5. How do I report a bug or suggest a new feature?
   • Use one of the following email subject formats:
     • [Bug] – Brief description of the issue
     • [Suggestion] – Feature request or improvement idea
   • In your email, include:
     1. Your iOS version (e.g., iOS 17.4)
     2. Steps to reproduce the issue or use case for your suggestion
     3. Any relevant screenshots

Privacy & Security

All your data is stored locally on your device and is never uploaded to any server. For more information, please review our Privacy Policy in Settings > Privacy.

Thank you for choosing SchedEase. We’re here to help you stay lightweight, focused, and productive!